[Resolved]  Zestmoney — payment made in june but still not updated and collection agents does not want to listen

Address:390022

Hey this dimple shah, i was holding loan of your company's, which i had preclose by some how one of the loan was not being updated, of which there was there call received from. Collection agent to make the payment so i said let me talk to customer care, after talking to them they rectified it updated the payment, then after still they call me that payment has not being updated and make the payment, then after half a hour they tell payment had been done, but share details, what. A insane is this, are this people are some mad, and another most important things is that my personal detail are being missed use, the no which is only for my private use i am getting calls on them, so i am filling a cyber crime case against company and collection agent.
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Dec 25, 2019
Complaint marked as Resolved 
ZestMoney customer support has been notified about the posted complaint.
Verified Support
Nov 15, 2019
ZestMoney Customer Care's response
Hi Vaibhav,

We understand your concern.

We request you to provide registered email id or your contact number. As we are unable to find any loan request or profile details.

So that we can help you better and resolve your queries.

Regards,
Team ZestMoney
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