[Resolved] Zestmoney — Payment not update in cibil

[Resolved] Zestmoney — Payment not update in cibil

S sharathappu Oct 22, 2022 Nov 1, 2022 This thread was updated on Nov 1, 2022

Hi, I had availed a EMI with zest money on 31-Jan-2022, had taken up a loan of Rs. 11645.00/- 2102 I was upon paying 6 EMI prior to the due date but later received a notification from your concerned that Rs. 109/-was due to be paid which is an error made from your concerned my cibil score was affected due to such error made by your concerned and this is 2nd time happening with zestmoney immediately check and resolve the issue. +1 photos Was this information helpful? No (0) Yes (0)
Dec 6, 2022 Complaint marked as Resolved ZestMoney customer support has been notified about the posted complaint. Verified Support Nov 01, 2022 ZestMoney Customer Care's response Dear customer, Greetings from ZestMoney! We deeply regret the trouble you faced with ZestMoney, which led you to write to the consumer forum channel. This is not the service we want you to experience from us. With respect to your CIBIL issue, we regret to inform you that we are unable to fetch your details. Therefore, we kindly request you provide us with your registered details so that we can check and assist you accordingly. You can also choose to write directly at [protected]@zestmoney.in, the mail id of our Nodal officer, and we will help you further with your issue on priority. We are looking forward to hearing back from you. Regards Team ZestMoney
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