Zestmoney — Pending instalment entries in CIBIL despite clearance of dues

Zestmoney — Pending instalment entries in CIBIL despite clearance of dues

M Meghdut2022 Aug 17, 2022 Sep 30, 2022 This thread was updated on Sep 30, 2022

I had a consumer loan of Rs. 33299/- issued by ZestMoney lending partner DMIFinance taken on[protected], despite the loan having been cleared by[protected], DMI Finance reported the same to CIBIL as pending From Jan-2020 to April 2020, which made huge negative impact on my CIBIL score. Please correct the same ASAP Loan Ac No DMI[protected] Was this information helpful? No (0) Yes (0)
ZestMoney customer support has been notified about the posted complaint. Aug 26, 2022 Updated by Meghdut2022 Zestmoney is yet to settle the issue despite several reminders issued. Verified Support Sep 03, 2022 ZestMoney Customer Care's response Dear Barun, Greetings from ZestMoney! Thank you for reaching back to us with regards to your CIBIL issue We are sorry you had to deal with this situation. Please lend us more time, our team working on the case and we will update you as soon as possible. Once again, please accept our apologies. we are sorry about the delay and assure you this will be fixed at the earliest. Regards, Team ZestMoney Sep 03, 2022 Updated by Meghdut2022 Please expedite as it’s already a month since the complaint has been lodged. It ought not to take so long to rectify such a trivial issue. Sep 19, 2022 Updated by Meghdut2022 Despite being almost 2 months since the complaint was raised, Zestmoney didn’t bother to resold the complaint. Sep 30, 2022 Updated by Meghdut2022 Zestmoney neither replied nor corrected the erroneous Cibil entries till now .
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