[Resolved]  Zestmoney — Personal loan Disbursement - 2C1C45421F94

Disbursement - 2C1C45421F94 amount is not credited complaint and escalation

Dear Team

I am following regarding personal loan since sept 14, 2022 was the activation of date of my loan

Loan is not disbursed and now am getitng reminder calls / messages for emi overdue

My first emi date is reflecting on October 05, I can’t br paying my emi for the loan which is not disbursed

I am following on daily basis and still loan not disbursed

I spoken to your executive on Saturday and it’s still not
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Nov 15, 2022
Complaint marked as Resolved 
ZestMoney customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2022
ZestMoney Customer Care's response
Hey Arpan,

Greetings from ZestMoney.

Thank you for writing to us.

I hope you and your loved ones are healthy and safe.

In reference to your email wherein, your concern is regarding the personal loan disbursement delay.

We have forwarded your request for the same to our concerned team, and we are following up with them, and we will get back to you as soon as we receive any updates from their end.

We apologize for the inconvenience caused to you.

Please feel free to contact us for further assistance, as we are always there to give you the best possible solution.

Assuring the best services.

Sincerely,
TeamZestMoney
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