[Resolved]  Zestmoney — Promised Marketing Cashback Not Given And Not Resolving Since 3 Months After Complaint

I am eligible for 5000 marketing cashback, after 3rd emi also cashback not given, raised complaint on 11 august, still they are saying to wait, don't they have any tim limit to solve it, always saying to wait. Always saying that within 24 to 48 hours it will be credited, but in reality they are saying lie
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Nov 15, 2022
Complaint marked as Resolved 
ZestMoney customer support has been notified about the posted complaint.
Verified Support
Oct 15, 2022
ZestMoney Customer Care's response
Dear Customer,

Greetings from ZestMoney!

We are sorry to hear about this, and for the inconvenience this may have caused you.

However, we regret to inform you that we cannot fetch any of your details in our system. This is not the service we want you to experience from us. We deeply regret the trouble you faced with ZestMoney, which led you to write to the consumer forum channel.

We kindly request you to please share the details which you used to register with ZestMoney, or you can also choose to write directly at [protected]@zestmoney.in, the mail id of our Nodal officer, and we will help you further with your issue on priority.

We are looking forward to hearing back from you.

Regards
Team ZestMoney
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