| Address: | 151, 3rd Floor, Moksha Mansion, Sarjapur Main Rd, 1st Block Koramangala Bengaluru Bangalore District Karnataka India 560034 | | Website: | zestmoney.in |
I've booked a flight ticket from Goibibo using zest which was canceled and the refund was credited back to my Zest money account by Goibibo (copies of the Tax Invoice for Booking and Cancelation is attached herewith) for which I've paid the original EMI of Rs.5044/- on 25th August 2022 (a screenshot of the SMS confirming the same by zest is attached).
I've not received my refund of Rs.4794/- in my bank account yet although the refund was processed on 28th September(screenshot attached herewith). In your zest money app it is showing 'settled to the bank account on 28th September' (a photo of the same is attached).
I've already talked with their chat person and also called Zest money customer care more than six times since then. Further, the app is not showing any Loan ID, upon inquiring with your chat representative they gave me the following BOLT Loan ID - 3312380CD363.
Name: Abhishek Gairola
e-mail: abhishek.[protected]@yahoo.in
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