[Resolved] Zestmoney — refund of emi 1st installment

M G Solagi

from Tiptur, Karnataka

Address:	Dharwad, Karnataka
Website:	www.zestmoney.in

Hello,
Myself Mallikarjuna Soalgi
I had shown interest in taking loan via Amazon. But now I am not interested in it. Zest money has used my bank account information without my notice which is fraud. It was for a mobile costing ₹15000 and the EMI installment was of ₹2800 and the first installment has been deducted from my bank account on[protected]. Plss do refund back the amount to my bank account and stop this procedure right here. Kindly take action as soon as possible or else I will have to approach consumer court. And plss do reply fast in this regard.

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Jul 24, 2018

Complaint marked as Resolved

ZestMoney customer support has been notified about the posted complaint.

Verified Support

Jun 21, 2018

ZestMoney Customer Care's response Hi Mallikarjuna Soalgi,

We're really sorry to hear you had this experience.

Really appreciate your time on call! As discussed, we have shared the Amazon complaint format. Kindly fill the form so that we can follow from there.

Kindly mail us on [protected]@zestmoney.in and our representative will help you with this.

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Comments

prakashks044

from Dehra Dun, Uttarakhand

I have taken loan of rs. 6000 from zestmoney. They are taking too much interest. Unprofessional Company and behaviour by zestmoney.. No value of commitment.. Please beware from this fraud company..They are just live for looting innocent people's.. Not to take any loan from this fraud Company...

sahaijitender

from New Delhi, Delhi

Refunded to source (zestmoney people). i had informed the same to customer care but they are forcing me to pay the EMI by accepting the loan . how come the cusotmer has to pay emi with out using the VOUCHERS . please help me cancellation of loan Regards customer.
MY Customer Id:[protected]