Zestmoney — Refund status

I have taken iPhone of 60, 000 rs last year in December. Loan from zest money application last December 2022.and I have given my all the installments on time but I didn't received any cashback from last 7 months as you can check . I have called you so many times on zest money helpline numbers ( I have all the call recordings) but all the executive gaves me different reasons .someone said you will receive the cashback on tomorrow, someone said you will receive the cashback on 15th, 31st etc. but didn't receive cashback yet. I want my cashback now because it enough now !! Now I can even file a case against this because you guys have harassed me a lot. Nd also zest money sends me the message late fee charge of 250 rs. Pay although all the emi's deducted on time

My registered mail id is :- prabhat.[protected]@gmail.com