[Resolved]  Zestmoney — Regarding settlement of my loan

Hi Team,

I have requested multiple times for the settlement of my OutStanding Amount. Registered mobile# [protected]

I am totally broken due to loss of my business (you can validate in CIBIL - regarding my debts and creditcard outstanding amount)

Customer care Taken the request and told to wait for the confirmation, No One has not contacted me for settlement .
Was this information helpful?
No (4)
Yes (1)
Aug 6, 2021
Complaint marked as Resolved 
ZestMoney customer support has been notified about the posted complaint.
Verified Support
Jan 26, 2021
ZestMoney Customer Care's response
Dear Ramakrishna,

Greetings from ZestMoney!

We apologize for the delayed revert. We trust that your issue has been resolved regarding the loan settlement.

Please let us know if there is anything else we could help you with.

Regards,
Team ZestMoney
Complaint comments 

Comments

I ordered mobileb in Xiaomi through zest money with EMI option and I paid whole amount which is 9999 rupees. But Mi cancelled the order and refund was processed. And amout was refunded.
My registered mobile number is [protected]
Attached screenshot shot showing the cancellation of order and refund processed.
Many working day was gone of which I have been waiting for my refund from your team.and finally I raised complaint against refund through zest customer care number #417293 for refund delay. And finally customer care number also starred holding my number to wait prolonged time and not attending. I have sent many mails but still saying wait patiently. Exhausted
ref:_00D6F1P9tq._5002xAH0Qs:ref

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ZestMoney
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    1636
    Pending
    49
    Resolved
    989
    ZestMoney Phone
    +91 93 4342 2556
    ZestMoney Address
    151, 3rd Floor, Moksha Mansion, Sarjapur Main Rd, 1st Block Koramangala, Bengaluru, Karnataka, India - 560034
    View all ZestMoney contact information