[Resolved] Zestmoney — Voucher Redeemed but Order failed.

[Resolved] Zestmoney — Voucher Redeemed but Order failed.

A Amey Kadam Jul 23, 2022 Aug 10, 2022 This thread was updated on Aug 10, 2022

Dear Team, I tried to order on Flipkart with zest voucher. My voucher got redeemed but order got failed. Kindly make the voucher valid. Requesting you to to a speedy process I have to order today. Registered mail id: [protected]@gmail.com Registered mob. no. [protected] Was this information helpful? No (0) Yes (0)
Sep 10, 2022 Complaint marked as Resolved ZestMoney customer support has been notified about the posted complaint. Verified Support Aug 10, 2022 ZestMoney Customer Care's response Dear Amey! Greetings from ZestMoney! We can understand that your concern is regarding the voucher issues. We are extremely sorry to hear this and we sincerely apologize for the inconvenience caused. This is not the service we want you to experience from us. We deeply regret the trouble you had to face with ZestMoney, which led you to write to the consumer forum channel. We would like to inform you that we have gone ahead and forwarded your concern to the relevant team and they are working towards the same, hence please allow 2 - 3 business days of time so that we can revert with an update at the earliest. We will try our best to not let problems like this affect the experience of our customers in the future. Please bear with us this one time. Feel free to contact us if you need any further assistance by replying to the same email thread. Regards, Team ZestMoney
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