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Zestmoney — Vouchers not received even after 36 hours, and I need to cancel them

Address:ZestMoney (Camden Town Technologies Pvt Ltd), Ground & Third Floor, Indiqube Celestia, Site No. 19 & 20, Koramangala 1A Block, Koramangala, Bengaluru,

On 16 Sep, 10 PM, i bought BookMyShow 5000 rs Voucher from ZestMoney. The loan has started but i haven't received those coupons. I have been waiting from last 36 hours. And All their helpline and customer care says is wait for 24 hours more. I haven't even received or seen them. I need them to be cancelled with my loan.
My loan I'd is 47182BE729EE
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