[Resolved]  Zestmoney — wrong cibil score update

Jun 25, 2020

ZestMoney Customer Care's response Hi Murtaza,

We are sorry to hear that.

We would love to help solve your issue. In order to check and resolve, we need your complete latest this month's Transunion CIBIL report in PDF format (with password if any) for verification purposes. Kindly send it to [protected]@zestmoney.in. Once done, we will check, help you rectify and update it on the database.

This usually takes 20 - 25 working days for the process to be completed and request your patience while we are working towards the resolution.

The below steps will help you to download the file.
Log on to https://creditreport.paisabazaar.com/
Submit the request form by providing your details and click on "Get Free Report"
Click on the "Download Report" button on the right-hand corner and save the file.

You can also write to our Grievance Redressal Official ([protected]@zestmoney.in) or Nodal Officer ([protected]@zestmoney.in) for escalation.

Regards,
Team ZestMoney