[Resolved] Zestmoney — Wrong updation in cibil report

Vishal Jairani

Address:

Pune

This is 3 rd time my cibil report in showing 3 month delayed payment & overdue to dmi finance

2 times i rectified it & this is 3rd time..

I need below things immediately

* rectify error immediately
* send me account statement with delayed payment how can you do this mistake again & again
* which is 23k loan i have taken
* why are you using my data to take higher credit line from dmi & giving me a much lower credit line
* i need 9 lac compensation for.5% extar home loan interest rate which i got charged coz my cibil score decreased by 30 points due to your nonsensical mistake 3 time..
.5% on 70 lac loan is 9 lac
* 5 lac compensation for fraud & mental harassment done by you by providing false information to credit bureau

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Aug 6, 2021

Complaint marked as Resolved

ZestMoney customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2020

ZestMoney Customer Care's response Hi Vishal,

I understand how it can be frustrating to follow up every time and have it not meet your expectations. I assure you that, we can get this sorted out for you by Wednesday as informed through call.

You can also write to our Grievance Redressal Official ([protected]@zestmoney.in) or Nodal Officer ([protected]@zestmoney.in) for further escalation.

Regards,
Team ZestMoney