Zestmoney — ZEST MONEY - no loan given, asking for repayments

Address:ZestMoney (Camden Town Technologies Pvt Ltd), Ground & Third Floor, Indiqube Celestia, Site No. 19 & 20, Koramangala 1A Block, Koramangala, Bengaluru,
Website:www.zestmoney.in

I took a loan from zest money which was linked with flipkart int he form of voucher. Since I was not able to use the voucher, I cancelled the loan and the customer executive said okay. But after 2 months, they started calling me for EMI. They harassed me on the call, came to my home several times. I explained all the agents that I did not take the loan and I did not use the money so what should I even repay for.

Till now they are degrading my CIBIL score and asking for repayment, when I didn't even use any money from their voucher.

Please stop this torture of asking payments without even giving money for the loan.

I am young and my CIBIL score is so important for me for my future and this app is ruining it for me and a kot of others
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ZestMoney customer support has been notified about the posted complaint.
Mar 13, 2024
Updated by kartik35
I did not receive any communication from zest money, they instead filed a case on me.
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    ZestMoney Phone
    +91 93 4342 2556
    ZestMoney Address
    151, 3rd Floor, Moksha Mansion, Sarjapur Main Rd, 1st Block Koramangala, Bengaluru, Karnataka, India - 560034
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