[Resolved]  Zestmoney — Zest not refunding back the amount on cancelled loan

I have booked flight ticket on yatra and paid through zest by opting EMI option for 3 month. I have to cancel my flight and Yatra refunded back the amount to zest on 13th July, 2022.

As per Zest they have received the refund and facing technical issue due to which amount is not reflecting in my account.

It's been more than 20 days neither zest is able to resolve the issue nor they are refunding back my amount.

Finally I had to pay last EMI of my cancelled loan to maintain my credit history and cibil.

Please help me to receive back my both the refunds.

Loan ID - 11F09722DP0J
Contact No - [protected]
Email ID - [protected]@gmail.com