[Resolved] Zestmoney — zestmoney executive behaviour

ashiyaasi

Address:

Bangalore, Karnataka, 560037

My name is ashiya ([protected]) i have received calls from zestmoney executive for asking my payment, he called me few times i couldnt answer the call due to my personal issues. His words are very rude even tough am saying this is not the manner to behave. And that is not the way sealing with customers. His name is raghava he spoke very badly and going to legal action on this, going to proceed legally by filing a case of defamation against the guy and zestmoney. The reason why am complaining here is if zestmoney can take any action aganist this it will be good else ill proceed legally.

The think i need back from his penality which even court gives as punishment.
I need his one month salary as penality. Let him suffer for a month then will feel the pain.

Raghava
[protected]

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Jun 4, 2018

Complaint marked as Resolved

ZestMoney customer support has been notified about the posted complaint.

Verified Support

May 04, 2018

ZestMoney Customer Care's response Dear Ashiya,

We feel terrible that you had this kind of experience with us. We will listen to the call recording and strict action will be taken against the executive. We at ZestMoney do not take this lightly.

On behalf of the executive, I would like to extend my sincere apologies and will make sure that this doesn't repeat again. Rest assured we will be there for you.

You will receive a call back from to our team shortly.