Zestmoney — Zestmoney Loan activated but not disbursed

My registered mobile number is [protected]. I applied for personal loan on 5th Dec 2022 same was approved on that day only. They said loan will be credited within 3 working days . Today on 9th dec 2022 it's been 7 days but no single rupee is credited to my bank account. The app is showing emi due on 5th Jan with interest at 36% p.a. they are just repeating that we forwarded your query but no one is giving proper solution. Please help me I am in big trouble so i applied for this loan at 36% but I am not getting my funds. How I am suppose to pay interest without using their funds. Please help me . My registered mail id is ganesh.[protected]@gmail.com