[Resolved]  Zestmoney — zestmoney loan emi application

Address:411028

I am not able to login zest money on mobile app and desktop as well.
You website is saying "something went wrong. Please try again after sometime"
I want pay my fees to bits pilani for m. Tech admission. I have did all procedure and application is under evaluation process from zestmoney.
Currently i am not able either login nor check status of my loan application
Date of incident is 23rd october
Please resolve the solution sooner
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Nov 26, 2018
Complaint marked as Resolved 
ZestMoney customer support has been notified about the posted complaint.
Verified Support
Oct 25, 2018
ZestMoney Customer Care's response
Hi Gayatri Lad,

We're really sorry to hear you had this experience. Allow us an opportunity to look into this for you. For privacy concerns, please share your registered email id & phone number through email at [protected]@zestmoney.in, so we can look into it immediately and get it resolved.

Regards,
Team Zest.
Complaint comments 

Comments

Zest Money is having the worst customer support.

I request everyone to not to take any loans from them. They are not good and their charges are much more. I have made a mistake.
For a long time I had not used the zest money. So it shows Option Reactivate now.
But now when I reactivate it . At last stage application showing Error or something went wrong both in website and app.
For refrence I attached the screenshot below.

Registered mail - adityabhushan.[protected]@gmail.com
No - [protected]

Kindly solve asap.
Screenshot below

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