[Resolved] Zestmoney — Zestmoney not giving refund

Anujit Maity

Address:

Kormanangla

Yatra loan ID : 82F12DF70114.
Greetings from Yatra.com!

This email is regarding your refund request under booking reference number[protected].

We would like to inform you that a refund of INR 5743 for your booking has been processed on 04 JAN 2021 in your original mode of payment which can not be refund in Yatra eCash.

Disclaimer: Promotional Discount, Yatra Convenience fee & Insurance charges are non-refundable.

Yatra charges a non-refundable online convenience fee at the time of booking for providing multiple travel options, intelligent search, and seamless online booking experience to its customers.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Aug 12, 2021

Complaint marked as Resolved

ZestMoney customer support has been notified about the posted complaint.

Verified Support

Feb 12, 2021

ZestMoney Customer Care's response Dear Anujit,

Greetings from ZestMoney!

We apologize for the delayed revert. We would like to inform you that our team has reverted to you on your registered email id on[protected] for case id[protected]. Please check your mail box for the same.

Regards,
Team ZestMoney