[Resolved]  Zestmoney — zestmoney zest money & dmi finance

I went through my cibil credit report and saw dmi finance has issued 2, 23, 000 rs for me on the behalf of zest money, but zest money has just given me 33000 as my credit limit in their app. This is totally un acceptable and shocking, zest money has received 2.33, 000 on behalf of me and issued just 33, 000. I request to take actions and cancel the above said loan or reflect the entire 2, 23, 000 on my zest money account. I have attached the photo of the loan from dmi finance reflecting on my credit report
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Aug 12, 2021
Complaint marked as Resolved 
ZestMoney customer support has been notified about the posted complaint.
Verified Support
May 16, 2020
ZestMoney Customer Care's response
Hi Muhassin,

We are sorry to hear that.

We request you to provide a registered email id or your contact number. As we are unable to find any loan request or profile details so that we can help you better and resolve your queries.

Our payments team will need to see a copy of your latest CIBIL report in order to fix this issue. Please email your complete CIBIL report in PDF format (with a password if any) to [protected]@zestmoney.in once this is done, they will check and update you accordingly.

You can write to our Grievance Redressal Official ([protected]@zestmoney.in) or Nodal Officer ([protected]@zestmoney.in) with the latest CIBIL report.


Regards,
Team ZestMoney
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