Zila Sahkari Bank Ltd. — ATM transaction successful but cash not received

Address:

WARD 23, CHAUHANAN, Kiratpur, 246731

I tried for a transaction of Rs.10000 from PNB ATM, Kiratpur, UP, 201301 on 14/07/2021. The transaction was successful but the ATM failed to dispatch the cash. Its been more than 1 month and there is no solution provided by bank. I am continuously giving applications in my branch. I want my Rs. 10000 rupees along with compensation amount.