Date of order - 9 july 2020
Date of return items pickup - 13 july 2020
Status is showing as return complete. However the amount is not refunded. As i did cod, amount should appear in zcoins as per policy but it is not done. I am following up everyday, they say it will be done in 24 hrs, 48 hrs or 72 hrs, standard answer.
My order number is 79785354.
Amount to be refunded is rs. 2267.055
Please refund my money. So that i can reorder.
Jul 16, 2020
Complaint marked as Resolved Called again to customer support and asked them to refund the amount by today or else will file a legal complaint for fraud against them. After that they took the issue on priority and the amount was refunded on the same day.
Zivame customer support has been notified about the posted complaint.
