Zivame Complaints & Reviews

Zivame has not delivered the product
Have not refunded the money
Took 2 months to check with logistics team and delivery partners
Delivery Partners Blue Dart had been irresponsible and negligent and reckless.
Did not deliver the product, But marked as delivered.
Finally Zivame Customer Care came back with no resolution
And closed the case.

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I have returned the product and requested to refund the Z coins to my bank account, but no interest was shown by the zivame team.

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My Zivame account was hacked on Feb 12, 2022 and orders were placed using my zCoins.
The orders worth Rs.645 are addressed to :
Atul Thakurz, 202 noor apartments nazarbagh, Lucknow-226004, Uttar Pradesh.
The same person has tried to place an order worth Rs.693 on Feb 4, 2022 to the above address but got cancelled.

I demand my whole 745 zCoins be transferred to my bank account immediately before I lose my money.

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Website: Zivame. Come

My order was placed on november 29, 2021, after it was delivered i placed a return request on the very same day ... But no one came to pickup the return package ... I placed a return request several time till February .. i was informed that there was a technical issue so your staff members .. placed a return request behalf of me .. and they said they would personally follow the return updates ... But till now the package is not picked up ... I want you guys to solve this issue ass soon as possible

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Address: New Delhi

Exchange/ refund couldn't happen as they don't show product as delivered and hence you can't place refund request. They delivered me scrap quality product and not giving option to initiate refund, I am following up from past 10 days. So it's clear cheating/ fraud with customers. Their customer care executives or help is also of no use, sent several reminders.
Want my hard earned money back, earliest.

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N

Neha Chahal

Aug 31, 2022

Have you got your refund back? Mine is also pending and the same issue I am facing. So i also raised a complaint here.

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My zcoins were to expire two days from today i.e 14th July.
I checked today but there were 0 zcoins in my account.

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I ordered from zivame but the order was not placed and my money was deducted twice as well as the z coins

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Address: Bangalore, Karnataka

On[protected], i ordered a product costing Rs.250 from The Zivame website, i paid through my debit card. After the payment, my order got cancelled by itself and it had a note saying that the amount has been refunded as zcoins. but when i checked several times for 2 hours straight. it shows 0 coins. Please return my money. I thought i'd try zivame for the first time, and i am so disappointed . Please fix this

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Address: Himayathnagar

Not accepting return or exchange

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I returned my order today but didn't get my money back

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Address: Bangalore

On June 09, 2022 I have made a purchase for Rs 651. Later after delivery i never like the product as it didn't fit well.
I raised a return request the products were returned to the seller.
Since the return i have been writting mails to the refund the amount on written of the product.

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I had placed an order on 5th of June 2022 and estimated delivery date was 13th of June but I didn’t receive the order and on the app its showing that the product was already delivered on 9th June 2022. I keep on calling the customer care and they haven’t provided with any sort o[censored]pdate and instead keep on asking for more time

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I have purchased 3 sports bras from zivame. From which two out of three i returned due to non fitted. But when i asked for refund they told me that it will take 15 to 20 days to refund as they will get the confirmation from the warehouse. Now more than 20 days have been passed, but they are not interested to refund the amount of those two items. They send me same response everytime whenever i asked for my refund that they are waiting for confirmation. Rs. 243 and rs. 348 due with them.

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I have placed the order for 3 panties on 20.02.2022. But till date they have not delivered the product. Moreover, they are not allowing to cancel the order for refund. Please take suitable action.

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Address: 008 grd floor shivashree gardens block 2 4th cross 1st main BEML Layout 5th stage RR nagar bangalore

I have debited RS1600 to Zivame but my order has not been placed

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So last day while purchasing a product my zcoins went missing. Later i came to know that it was because of the transaction failed the day before. We trusted your app and only because of that I accepted zcoins instead of money. So kindly consider this and take necessary measures immediately. Really disappointed..!!

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Have placed return request on 15 April and 22 June of 2 different products. Both of them were packed up by blue-dart’s assigned courier personnel. But, in details it shows return requests haven’t completed yet. I have already mailed and had chat / call with the executive for n number of times he so asked me to wait for 1-2 days to resolve the problem. I haven’t received any revert from them. Neither I received refund nor my Complaint is been considered. It’s already been more than an year I’m for Team Zivame resolve my issue. As my patience level is been crossed & now I’m going to register complaint in consumer court.

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Address: girls hostel, pussgrc, bajwara, hoshiarpur

So I ordered 2 bras from ziavme and I pre Pais for it through cashkaro app ND i don't know why my order was canceled so I reordered and again it got canceled and I haven't recieved my money till now it just shows that my money has been transfered in zcoins, which I want back in my account so kindly look into this matter

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Address: 2726, 1st Floor, Lakshmi Narayana Nivas, Off, 80 Feet Rd, Indiranagar, Bengaluru, Karnataka 560038

I had received Zcoins as my refund in zivame account even though I targetted it in my bank account. I then see that on 14th March, 2022 my zivame account was hacked and my Zcoins was stolen. Someone else did the shopping. Kindly get my refund back.

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I ordered a vra from zivame worth rs 345. They sent a wrong size so I returned that. But they did not refund the money into my original payment method(upi). Rather they converted it into zcoin. I do not want to buy anything with zcoin and I want my cash back ASAP into my bank account.
Please do the needful and let me know if any more information regarding this is needed

Zivame Complaints & Reviews

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Zivame reviews & complaints page 6

Delivery Of the product/ Refund of my Money

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Transfer of Z coins.

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Zivame account hacked and order placed using my zCoins

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Return request

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Zivame website showing fraud information

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Zcoins disappeared before expiry

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Order not placed but money debited

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My money hasn't been refunded

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Not accepting return or exchange

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Refund issue

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Refund not done

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Product showed as delivered but not yet delivered

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Refund not received

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Order No: 716921072 not delivered even after 4 months

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Order not placed

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Zcoins went missing

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Havent received refund & neither it shows return initiated

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My money is not reflected in my bank account rather it shows that it has been put to zcoins

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Stealing of Zcoins in Zivame account

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Zcoin to cash

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