Zookr.in — i am complen about zookr.in. to send me wrong product

Address:	700159
Website:	Zookr.in

I order a watch from kookr by online. (Cod).
At 12/9/2018. My order i'd a6b07d02 — 4e899c4c — d4e3beaf50a3.
My tracking id - [protected]. And model no shoyod32. I resive my parcel at 16/9/2018. When i opened my parcel then i saw my watch was change which i ordered. Zookr send me other model — shoyod39. Then i tried to contact zookr and email also with appropriate proves that zookr want to me. But zookr did not response till now. So please solve my problem. Thanking.