| Address: | 160055 | | Website: | zookr.in |
I found about this website online via Instagram ads on my account. Opened up their website which I thought was selling the Mi Band 2 at a marginal rate for which it was available online everywhere else. Turns out I was mislead into buying some cheap Chinese duplicate Mii band 2.
I was't aware of the name difference while ordering as the product had similar images on its website.
It was only when I received the product when I realized that I had been duped by a fraudulent company.
I completely checked their whole website and all other products and other online reviews and turns out this company has doing this for a long time and is constantly misleading customers.
The product i received has nothing namely "Mii band 2" as per what they claimed on their website written on the product page. I have photos to prove my case.
Tried calling their customer helpline number but it all went in vain. Seems they have a automated bot which keeps the call running for exactly 3 mins and 12 seconds and they (or it) disconnects the call automatically on 3 mins and 12 seconds.
The website claims easy returns and 100% Genuine products but that wasn't the case with me. I was mislead and got the totally wrong product compared to what was advertised on their website. Also there's no link or option available to file a return request. I have had a horrendous experience with this company and their website.
I have sent an email to the customer care as well ([protected]@zookr.in) but haven't received any response as of yet.
I would like to file a complaint seeking my money returned back and this company being investigated for their fraudulent online presence and cheating its customers.
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