Zookr.in — sending fake product and damaged -"replacement request on the wrong product delivery"

Address:	560038
Website:	www.zookr.in

Arun chandra
Attachments
4:29 pm (1 hour ago)
To prakash. Zookr, help

Dear prakash,
As per our discussion in morning, regarding wrong product delivered yesterday.
Register mobile number - [protected]
Order number - order no.: 87f47092-59e2-49fa-a687-5b8d29573e01
Order placed: dec 25, 2018 10:05:35 am

Product which i order - bolt q4 smart watch + hbqi7r wireless earphone

I have enclosed the pic of the product about the packing quality and product quality. Am looking for the replacement of product as per your product list, these looks very cheap china market product which nobody want were it.
With regards
Arun chandra

Prakash paul
5:10 pm (1 hour ago)
To me, zookr

Dear customer,

Sorry to inform you that your case is not eligible for replacement or refund as per our policy.

We have delivered the product as was shown on the website. Hence your request cannot be accepted and we are going to close your case. For more information, please read our return policy here.

Regards
Team zookr