| Address: | Ahmedabad, Gujarat, 380061 | | Website: | zookr.in |
Dear team,
kindly find attached images.
Registered mobile number - +91-[protected] (please call me)
order number - 535bf653-3e0f-4f36-9ce9-f6a4afa39f65
order placed: sep 26, 2018 6:00:10 pm
i would like to inform you that i ordered "vapor kw77 smart watch with camera (round dial)" dated 26/09/2018 (as per image no. 1) and received another smart watch "y1s" (as per image no. 2) dated 28/09/2018 (as per image no. 3).
On the product bag it shows correct watch details as i ordered (as per image no. 4) but inside something else (as per image no. 5)
another thing is that product itself was not sealed pack, it means product was used by someone else (may be returned / damaged product) send to me or refurbished product sell to me (as per image no. 6)
wow! this is the best way to making "fool customers". Additionally, i called your customer support, i talked with one lady, she told me i'm sending you one sms with mail id, please complain on that mail id, still mail id not received yet. (as per call recording).
I do not want the received product as i was not ordered.
Kindly replace the product with i ordered "vapor kw77 smart watch with camera (round dial)" (as per image no. 7) dated 26/09/2018 seal pack fresh product (neither returned nor refurbished) or refund my money asap.
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