Zookr.in — smart watch - wrong product with damage product despatched - wanted to be return back

Address:

Thane, Maharashtra, 400604

I ordered a product vopar kw77 with 50mp camera... But surprise to see there is no comapny name written on product box. Just today i received the product but its a wrong product and also quality is very poor.. Its not even gettng charged with given charget on box.

It doesnt have camera as well nor product bill or manual in the box.

I called several times on customer care no. But its usless everytime its keep me on hold and line get disconnected.

I really not at all satisfy with the product. Its a damage product because i unble to charge with givem ubs.

I want to return the product immediately and please credit my amount back.

Note my tracking id no.

Delivery awb[protected].

Name manoj talla
Dispatched via delivery dg tracking id:[protected]
Deliverd on 1st oct 2018

I have contacted the support with in 48 hours as per the return policy and submitted the claim through e-mail at [protected]@zookr.in
No one responds to the e-mail or calls.