Zoomshop.co.in — Product not deliver as two month goes

Address:

ope Innovation H/O.NO.7, WEST BORING CANAL ROAD PATNA 800001 Patna Bihar - 800001 IN

I ordered a phone from the zoomshop.co.in and after payment the Product not received after the payment .
ORDER ID :- OID1004
ORDER DATE :- 4 JAN 2021
TIME :- 8:24:31 AM
ORDER TRACKING NUMBER :- EF[protected]IN
ITEM DETAILS :- REALME 5 PRO ( SMART PHONE)
QUANTITY:- 1
PRICE :- 2, 899 . [ Payment method- HDFC]
Transition ID:- X.X.X.q184
E REF :[protected].
BANK :- X..X.X.
NAME : X.X.X.X.
MOB NO : [protected].
Credit CARD NO: XXXXX4138.

I want refund and i want this website to be Banned .