Zopnow.com — Issue regarding refund for my order # 17121147

Address:	Hyderabad, Andhra Pradesh, 500049
Website:	zopnow.com

Hello Everyone!!!
Stop shopping for your groceries/home needs from eww.zopnow.com
I'm a regular customer of this site for my groceries/home needs but I always felt some issues regarding my refunds for the products I have returned at the time of delivery but always ignored
But to the order #17121147, I closely noticed and calculated myself then I got to know a huge difference between they refunded and the amount I should get for the products I returned at the time of delivery itself then I started following them through mails and got the difference as below mentioned ::
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Regarding my last order, Order #17121147 the refund amount should be Rs. 359.22 but i got message for Rs 111.93

As per my calculation its below ::

Your order was modified. For some of the items, the quantities were changed.Please find below the details of the order modification(s):

No. Name Price Ordered Quantity Current Quantity
1 - MTR Spinach Idli Mix 200 g 60.000 1 0
2 - Fresh Sugarcane Cubes 250 g 18.750 250 g 248 g
3 - Iyers Curd Chillies (Papad) 200 g 89.000 1 0
4 - Hypercity Every Day Roasted Sooji 500 g 30.500 2 0
5 - Sanjeev Kapoor's Bombay Biryani 75 g 49.000 1 0
6 + Fresh Jackfruit Raw 1.2 Kg 66.000 1200 g 1226 g
7 + Madam Lapasi Rawa 500 g 30.000 0 2
8 + Sarvana Curd Chillies 100 g 30.000 0 1
9 + Mothers Vegetable Biryani Mix 75 g 50.000 0 1

as per above modification ::

the returned amount (R1) =( 60+0.15+89+61+49) - (1.43+60+30+50) = 259.15 - 141.43 = 117.72 Rs. should be returned as per modification

Now we will calculate the amount for the items i returned at the time of delivery ::

The returned amount (R2) = Item Price(Rs.)
Morarka Organic Kabuli Dollar 500gm 189.0
Hypercity Every Day Roasted Bengal Gram 200gm 41.5
Madam Lapsi Rawa 500gm (2 packs) 2*30=60

(Note all above prices i mentioned is after discount only)

so Now the total returned amount should be :: R1+R2 = 117.72 + (189.0+41.5+2*30) = 408.22 Rs.

But I got The message the excess amount of Rs. 111.93 will be refunded

now see the difference in calculations and do correct now otherwise i'll stop shopping from zopnow.com as well as spread this message also that you guys cheat your customers and even i can go to consumer forums to complaint this

Thanks
Sangeeta
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So anyone can see the huge difference himself and when I started following them they have gave few few rupees as a refund but still my money is with them and they didn't returned back to me full amount :( :(
So see how they cheat to their customers ...
Thanks
Sangeeta