Zopnow Retail — Amount deducted but order is not placed

Address:Zopnow Retail Pvt. Ltd. 2078, 24th Main Rd, Vanganahalli, 1st Sector, HSR Layout, Bengaluru Karnataka 560102.

I kept two orders today. When I tried to open the account it is showing that I have to register again and my email is not yet registered. When I registered again with same email my account seems new and I'd does not contain any orders . But I kept two orders and paid Rs 1560 and Rs 1590 through gpay. I mailed to customer care but no response . So I m complaining here. Kindly refund my amount asap
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    ZopNow Retail Phone
    +91 80 3242 0000
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    ZopNow Retail Address
    #1502, 19th Main Road, HSR Layout, Sector 1, Bangalore, Karnataka, India - 560102
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