| Address: | Bangalore, Karnataka, 560100 |
Correspondence made given below :
Price given earlier : rs.343/-for 10 kg aashiwad atta
Price charged at the time of delivery: rs.420/-
Dear mr sham sunder
Awaiting your reply. Please revert asap with proper resolution.
For your information i have tried to contact you over phone
But ivr is is not transferring the call to you.
Best regards,
Dinesh chandra jain
Mob no. : +[protected]
Mob no. : +[protected]
Phone. : +[protected]
E mail : [protected]@yahoo.co.in
Skype : dinesh. Jain502
Website :www.hemimpex.in
On wednesday 6 september 2017, 7:53:47 pm ist, dinesh jain wrote:
Dear mr sham sunder
I have checked price of aashirvad atta -10 kg pack at grofer,
They are offering @ rs 338/kg. You can verify the same at your end.
Please arrange to credit the excess amount charged or arrange to get
Collected the mentioned item above in full.in my opinion some mistake
Has occurred at your end while correcting the prices.
Awaiting your reply soon with positive solution.
For your information i have tried to talk on your customer care no.
A number of time in two days but was unable as ivr not transferring
The call to person concerns.
Best regards,
Dinesh chandra jain
Mob no. : +[protected]
Mob no. : +[protected]
Phone. : +[protected]
E mail : [protected]@yahoo.co.in
Skype : dinesh. Jain502
Website :www.hemimpex.in
On wednesday 6 september 2017, 6:20:30 pm ist, dinesh jain wrote:
Dear mr sham sunder
Reply given by you is not satisfactory.
For your information you can check prices of aashirwad whole wheat
Atta at big basket they are still supplying @ rs 365/- 10 kg pack.
Similarly you check prices of above on other grocery sights.
You are therefore once again requested to provide me credit for
Extra charging which is not acceptable by me at all.
If you are not will to credit the excess amount, please get collected
Your 10 kg atta pack & refund me in full.
I have tried to to talk you over phone bur your ivr is not
Transferring the call which may also be noted.
Best regards,
Dinesh chandra jain
Mob no. : +[protected]
Mob no. : +[protected]
Phone. : +[protected]
E mail : [protected]@yahoo.co.in
Skype : dinesh. Jain502
Website :www.hemimpex.in
On wednesday 6 september 2017, 4:47:25 pm ist, [protected]@zopnow.com wrote:
Dear dinesh jain,
Thank you for writing to us. At the time of processing your order, we noticed the price listed on the website for the following products were incorrect and the changes have been made to meet the current store pricing requirements. The below table explains the price changes;
{price change table}
Price changes
Item old mrp new mrp variant id order item id
Fresh onion red 1 kg 35.00 35.01 10013085 19023851
Aashirvaad whole wheat atta 10 kg 400.00 420.00 10000562 19023843
Rest assured the new price is aligned to the mrp of the product. We understand this leads to some confusion, we are working on minimizing these issues and we will do our best in providing you a better experience in the future.
If you have any further questions regarding this matter, please feel free to discuss it with us at [protected]@zopnow.com
Sham sundar
Team zopnow.
128074:2897
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