[Resolved]  Zopnow Retail — Fruits and vegetables

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:Zopnow.com

I have placed one order on 29 June 2017 and received the order by 9:30 pm.
I have checked few items and found them unsatisfactory, hence return it at the time of delivery only. When next day, I saw the rest of the items, every item i received has 3-4 items in it stale or not in a consumable started. I initiated exchange for those items. but rather we refunded amount of only 2 items in the form of zoopies which were equivalent to 23 rs. I don't want to place any other order on the same site by again spending 30 rs on shipping.

I called them and got connected after 5-6 tries and then also no resolution instead they assure me of a callback which never happened.

I want refund for the following items-
Onion -19
Ginger - 16
Palak - 7
Plums 48
Mausami- 38

and also the delivery charges of Rs 30 which I have paid unnecessarily.
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Aug 3, 2017
Complaint marked as Resolved 
ZopNow Retail customer support has been notified about the posted complaint.
Verified Support
Jul 03, 2017
ZopNow Retail Customer Care's response
Dear Swati,

We are very sorry for the inconvenience caused and we request you to please send us an email with the order details and we will certainly review the complaint raised and revert
Complaint comments 

Comments

Order Number Delivery Slot Amount Zoppies Earned
18552589 26th May 2017 4 PM - 7 PM Rs. 762.90 0
Your Top Categories
Flour 420.00 Sugar 413.90

LIKE MIRCHI . NOW ZOPNOW IS DELIVERING SUGAR MIXED WITH SOME WHITE POWER /PLASTIC LIKE MATERIAL TO INCREASE THE WEIGHT

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