Zopnow Retail — Money debited but order not confirmed or cancelled

Address:2078, 24th Main Rd, Vanganahalli, 1st Sector, HSR Layout, Bengaluru Karnataka 560102.

I have tried to place the order in zopnow.in website, paid the money through gpay money got debited from my account and credited to zopnow account but i didn't get any order details or order failed status. Refund my money back to me.
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ZopNow Retail customer support has been notified about the posted complaint.
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May i know how many days it will take to resolve the issue?
The below cyber compliant has been raised by zopnow owner on this fraud website as they are using their brand name.
Compliant Number: [protected]
Have you tried to contact cust care regd the issue?
Chinturoxs's [Complaint's author] reply, Apr 29, 2021
Yes i tried but the number is not working, even i have dropped mail but no response.

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    #1502, 19th Main Road, HSR Layout, Sector 1, Bangalore, Karnataka, India - 560102
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