[Resolved] Zopnow Retail — neither grocery has been delivered nor getting my money back | |||||
Hi, my name is mahi, i ordered the groceries on[protected] @ 19:58:01 by zopnow's website (Order reference:[protected] & i was told i'll be receiving my stuff on[protected], in between 1 pm - 4 pm but i didn't get my order, so i decided to call to customer care number[protected] but couldn't get through because i didn't have that mobile number from i placed the order in first place, so my brother e-mailed them (On "[protected]@zopnow.com") & shared the alternative number on that mail, now today we receive the call from followed 2 mobile numbers [protected] & [protected] & they said they are from zopnow & just because i don't have the mobile number (The number from i placed the order) they can"t deliver the grocery or i need to share my credit card's details like it's number or what name written on that card and all, but i refused to share my credit card details & instead of that i offered him to share my invoice details or the address where the groceries are suppose to be delivered & all, but he says that because of gst & all they don't have enough groceries to deliver so i said gst wasn't effected when i placed the order & why i wasn't informed about that at the time of placing the order then he says i can't do or say anything about it if you don't share you credit card details we won't return you money as well & forget about the groceries. Now please help me with that Thanks & regards Mahi Was this information helpful? | |||||
Aug 1, 2017 Complaint marked as Resolved I didn't get any positive response from Zopnow. ZopNow Retail customer support has been notified about the posted complaint. Verified Support Jul 31, 2017 ZopNow Retail Customer Care's response Dear MahiWe are very sorry for the inconvenience caused and please let us know the correct number used and also send us an email with the number to be updated in your registered details. Please do write an email to [protected]@zopnow.com | |||||
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