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Zopnow Retail — Order placed and amount got deducted but order confirmation is not received

Address:Zopnow Retail Pvt. Ltd. 2078, 24th Main Rd, Vanganahalli, 1st Sector, HSR Layout, Bengaluru Karnataka 560102.
Website:Zopnow Retail Pvt. Ltd. 2078, 24th Main Rd, Vanganahalli, 1st Sector, HSR Layout, Bengaluru Karnataka 560102.

My self Nuthan placed an order through Zopnow portal. Amount got deducted from my account but not received any order confirmation. Please find the attached screenshot of the payment related information.
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I have not received my amount till date.
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