[Resolved] Zopnow Retail — partial refunds for their mistake and price changes | |||||
I am extremely disappointed with their service. Really a rip off business. 1st, your phone number never works. 2nd, you have given me only a partial refund on two of my orders. - order # 19751566: cinthol men's deo stick intense 40g x 2 = rs. 138. Product ran out and then you increase the price on another product and give me only a partial refund of rs. 108. - order # 19897517: pampers pant dipers xl extra large 12+ kg 48 pc = rs.574. I received 44 pc pack. I asked for a return, and got back only rs.535. Shipping charges were applied for zopnow's mistake. Employees are also very rude. Mohan, employee id# 1471 refused to give the phone to the manager (Shamsunder). Such cheaters. Was this information helpful? | |||||
Sep 12, 2017 Complaint marked as Resolved ZopNow Retail customer support has been notified about the posted complaint. Verified Support Aug 07, 2017 ZopNow Retail Customer Care's response Dear Sagar, We have refunded RS 39 via Zoppies to your ZopNow account and it will be reflecting in your Zoppie transaction by the EOD | |||||
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