Zopnow Retail — Payment Deducted Order not Confirmed

Address:

2078, 24th Main Rd, Vanganahalli, 1st Sector, HSR Layout, Bengaluru Karnataka 560102.

I placed an order with Zopnow for groceries on 30th April around 9.13 P.M. There was only 1 option available for payment that was through UPI. Once I clicked the payment the website rerouted me to WhatsApp Payments.
I did the payment for the amount of 1007 for my order and my money was debited from the account. I got the confirmation of the debit as well. But my order was not processed on the website as well as i did not get any acknowledgment or confirmation from the website about my order or anything else. Unfortunately I was debited twice of the same amount. I tried contacting the website regarding the issue but there is no authentic mode to contact them their No & Email all are Invalid. I am attaching a copy of the transaction ID for your reference below.