Zopnow Retail — Refund of amount

Address:2078, 24th Main Rd, Vanganahalli, 1st Sector, HSR Layout, Bengaluru Karnataka 560102.

I have ordered some items from the website (https://zopnow.in) on 24.10.2020. The amount was 699.00.I have paid the amount through phone pay (Transaction Id -P2010242031099787637528). Screenshot attached for your reference. From 24.10.2020 to 25.10.2020 it's show your payment is due. And also the shipping address is "N/A".When again I checked on 26.10.2020, I am shocked. When I insert my user id and password to login the account it said " A user could not be found with this email address".
Please look into matter.either you deliver the items which I ordered or return my amount from the orginal payment method within 10 days.

Supriyo Haldar
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    ZopNow Retail Phone
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    #1502, 19th Main Road, HSR Layout, Sector 1, Bangalore, Karnataka, India - 560102
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