[Resolved]  ZTE — MOBILE CHARGER AND BATTERY NOT REPLACED IN WARRANTY PERIOD

Address:

Jaipur, Rajasthan

I purchased a ZTE Mobile on date 24th July 2014 along with warranty of 1 Year. On date 4th September i visited ZTE Jaipur service centre and make complaint for Charger and battery bot are not working.They told me to come next day for replacement. After two days when i visited service centre they told me that they don't have replacement. When i asked them to meet Service centre head they told me that he is in meeting and i don't have permission to meet him. While he was watching movies in his cabin. When i told him again to meet Branch Head to they pushed me out of Branch and still i not get any solution for my complain. They insulted me for which i can't imagine that like ZTE companies have these type of Staff. Indian government shold restrict to these companies to trade in India who misbehave with customers to replace with in warranty product. The Copy of request submitted at branch is attached here.