[Resolved] 121signin.airtel.com — requested for change of plan-no response-Regarding | |||
Dear Sir, My Landline No.[protected] A/c.No.[protected] Name: Lakshmi Rajam, Advocate I am using of your Broad Band data connection for the past five months, While getting connection, I requested your marketing person Mr.Mahesh ([protected] ) to install me the Plan Rs.699/- he promised me that after installation this will be switch over to the requested plan .But after receiving your bills every month, it seems that my request was not complied with, and the unused data's the outstanding bill was arises for Rs.4729/- this could not be bared by me and requested to change the Rs.699/- unlimited plan immediately, and waive the excess payments which I didn't use. Hope this request will be considered at the earliest or otherwise disconnect the connection immediately after dropping a Mail. Regards Lakshmi Rajam Was this information helpful? | |||
Jan 2, 2017 Complaint marked as Resolved Verified Support Nov 05, 2013 Airtel Customer Care's response Namaste Ms. Rajam, This is with reference to your post dated 04 November 2013. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress. You can also get in touch with us at airtel.[protected]@in.airtel.com Regards, Sandeep Kumar Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd airtel.[protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
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This is with reference to your post dated 04 November 2013. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
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