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ABT Parcel Service Complaints & Reviews

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Last updated Mar 23, 2024
Complaints 207
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32
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175
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ABT Parcel Service
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ABT Parcel Service Phone Numbers

Toll free
1800 425 2675
198
88
Phone
+91 42 2433 3666
181
79

ABT Parcel Service Website

ABT Parcel Service Head Office Address

180, Race Course Road
Coimbatore
Coimbatore District
Tamil Nadu
India
641018

ABT Parcel Service reviews & complaints page 9

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R
Ranjith SelVaraj
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pathetic customer service

They are not customer supportive, customer service is pathetic.
The manager is in bangalore and madiwala they are worst. If you cannot deliver to home address you should have inform us while sending the parcel.

I forget their names i have the contact numbers of management and the landline numbers, no buddy is taking the call then why the hell you guys are having telephone.

It is almost 7 days still am...
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B
bandisndp
from Vasai-Virar, Maharashtra
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box missing

I have booked 5 boxes from sankagiri to kattedhan. My package has arrived on wednesday and i told i will pick the same on saturday. They told me to visit at 12 noon.. I have waited for two hours and out of 5 boxes only 3 had arrived. After a long discussion with vanasthalipuram branch they have sent the remaining 2 boxes after two hours. I am still waiting and the time is 4:20pm, still the boxes had not arrived. When i called the driver he...
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F
forabt
from Hyderabad, Telangana
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never opt for this service! late delivery + damaged bike

Transported my bike from Bangalore to Hyderabad through ABT parcel service. The left side of my bike got burnt because of some other package containing acid was placed on my bike. They don't have the minimum common sense to transport vehicles and hazardous acid packages separately. Please do not use their transport service which by the way is super costly - ₹2000 for a gear bike from Bangalore to Hyderabad!...
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A
Abdulaaa
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ac delivery

Address:Bangalore, Karnataka

One of the most worst services in the parcel service line is this ABT. I sent AC from bangalore to trichy.. I sent old AC only but it was in good condition and it was delivered with full damage.. When asked to senior manager in trichy told that old items will not be delivered with good condition. Always will be delivered with damage only.
Please people do not send any item in ABT.

Abdul Munaf A.
Label no. 903538...
+2 photos
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A
anuragu
from Sivakasi, Tamil Nadu
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hero splendor bike

Address:Coimbatore, Tamil Nadu

Iam booking a hero splender bike on 05.03.2018 in abt parcel services padi chennai... But the goods was consined on 07.03.2018 (It's already delayed by 2 days they not intimate at least one message not be given)

On today 10.03.2018 where is my bike they don't know... It's very worst service getting from you...

They telling monday only my bike will recive why it's getting delay parcel services is getting the things...
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P
Parthasarathi’s
from Chennai, Tamil Nadu
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delay in delivery

Address:Kanchipuram, Tamil Nadu, 603103
Website:www.abtparcelservice.com

What's happening.. will it take 4days to deliver a product from Bangalore to Chennai?? It was packed on Friday 2/3/2018. And it’s been told on Monday (5/03/2018) I ll receive my bike. Now it’s monday, the customer service people saying “you won’t get the bike on Monday and we cannot confirm the date when it ll get delivered “ it’s totally ###.. if so, why you charged 2000 for...
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A
Anusuya Kumar
from Pune, Maharashtra
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complaining about product not yet reached

We booked a parcel on 17/02/2018 from tiruvannamalai to pune,. It was informed that, it will reach by 21st or 22nd feb, but today is 26th feb, item not yet reached pune.
The parcel to be reached is very urgent, but you people are worst in keeping time.
And you people are charging if our product is in your office after it reached the destination, likewise we need compensation for your late delivery...
We trusted on...
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T
T Pasupathy
from Coimbatore, Tamil Nadu
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article not delivered promptly very very delay

A scooter was booked from coimbatore to chennai on 19 02 2018 and it was
Told they deliver by 21/02/2018 but not delivered till 24/02/2018
Very very worst service don't book in abt parcel service all are very very
Lethargic no care taken for prompt delivery further they charge rs 400/
For packing without bill which is very exhorbitant sincere advise is not
Book anything in abt parcel service...
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N
Nallen
from Mumbai, Maharashtra
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weight mismatch calculation

Address:560063

Hi,

At the time of delivery we measured 80 kg of weight, at the time delivery we got 200 kg weigh & payment also they asking 3800 for us .

Such a huge fraud services ..

We never ever expect the service like that from ABT .
ABT they are asking hidden charges as cud-don handling charges for 300 rs extra without the package weighing cost .

Kindly provide me proper response .....
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C
Chicku Ps
from Angamali, Kerala
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charge is high

Address:673592
Website:[email protected]

As per ur transport agent told per kg we have to rs 5.50 but in bill they put amount 7 per kg and also after reaching here at destination they are charging rs 1 per kg for hama li.... But i called to ur head office and they told to pay rs 15 for 25 kg bag... But sulthan bathery office man telling he won't allow to take our stuff for this hama li and he charged rs 18 per bag...
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D
deep_esec
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor handling

I sent my bike from chennai-velachery to mettupalayam. 1500 for bike & they got extra 500 as packing charge. Reached mettupalayam in 3 days. I noticed 2 of my front indicators were broken. Neither of the source & destination branch is taking responsibility.

Meanwhile i sent another bike from mettupalayam to chennai velachery. (They collected only 300 as packing charge). Don't know why is this difference. She collected extra...
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J
jayalani
from Delhi, Delhi
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delay the supply

Address:673592

Dear team

We booked the parcel in banagalore in dated 17/11/2017 to sulthan bathery
Being on emergency we asked to deliver fast, but still the materials not reached to bathery. Its more than 5 days

My waybill no:875863

We trusted on abt and giving the regular booking but these issue makes us to think

Material is on emergency please do some magic and deliver on today itself...
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J
josepol
from Bengaluru, Karnataka
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order not yet received-lr 49494

Address:560036

Hi,

Lr-49494

We have sent parcel from thrissur to bangalore on 13/10/2017, but still not reached in bangalore destination. It's almost 7 day's completed.

As per tracking information goods already arrived in banglore 17/10/17. Attached screen shot for your reference.

I never expected such a kind of response from reputed company. Please let me know the status.

Regards,...
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I booked 16 pack bundle on[protected] in new tinsukia for delivery in new jalpaiguri by the train (Train name - avadh asam, train no.- 15909, date[protected]. I also traveled by same train on[protected]. When i reached new jalpaiguri on[protected] at 6.30 am, i got only 10 pack bundle. Parcel clerk at new jalpaiguri told me that your remaining 6 luggage are in train and could not be delivered at new jalpaiguri by mistake and assured me...
+2 photos
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C
cresswell
from Mumbai, Maharashtra
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damage to motorbike

Bajaj pulsar rs200 bike sent through abt parcel service from wellingdon island, kochi, kerala to koramangala, bangalore on 30.08.2017.
Lr no: 957032 delivered at adugudi on 04.09.2017.

Both mirrors glass broken, wind screen screws removed, back number plate found bend.
Driving jacket along with a pair of gloves missing.

Consignor - cl dcruz, kochi ([protected])
Consignee - sachin dcruz, bangalore...
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S
Shubhabrata Ghosh's
from Bengaluru, Karnataka
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parcel missing, 197497, 197460,

Address:Bangalore, Karnataka, 560037

Hi,

Its been more then 5 days!

Abt parcel service, no one is providing the exact location of the parcel, everyone is telling we don't the location where it is, customer care is not responding.

Such a bad service

Parcel id 197497
197460

Parcel shipped from tiruppur to bangalore, pastel clothing
Receiver name l fashion fakir pvt ltd...
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J
jayavel psg
from Perambalur, Tamil Nadu
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person in abt sholinghur branch

I'm dr.jayavel.i booked 60kgs of books as parcel and need to send paramakudi, while booking I was asking cost details, the person in that sholingur abt parcel service replied harshly and told I can't tell details of what you are asking, if you want to book, you book otherwise leave. This s the third time that same person behaving like this.Is this the way to behave with customers??, last December I booked same parcel (60 kg of books plus...
+1 photos
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B
britto wilson
from Chennai, Tamil Nadu
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unhappy with the security behaviour

Address:Chennai, Tamil Nadu, 600015

I am writing this complaint just to highlight the security inside the abt maruti guindy dint behave properly to me he told me to come out of the yard without any respect i told i have already booked and i came here to check the interior of my car
As a customer i have all the rights to go and check my car which is already registered on last wednesday
This kind of behaviour will make us to lose the respect on the reputed brand...
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R
ramesh akkali
from Mysore, Karnataka
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Tea dust damaged during delivery

Address:Kannur, Kerala

Sir,
The wb no. 182738 dt. 13th march 17
1 tea bag among 11 bags hasbeen damaged as it was delivered from coimbatore to thalassery. I have noticed there was a loss of teadust above 6 kg in the bag and since that bag has damaged, the quality of the teadust also affected.
As i have given a complaint against this to
The complaint authority in calicut through thalassery branch manager (Vinod kumar), i have got an...
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R
R-P
from Bengaluru, Karnataka
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Service provided by the abt parcels

Address:600063
Website:www.abtparcelservice.com

Transported my bike from Coimbatore to Chennai in ABT parcel and had a worst experience. I was shocked to see many part (indicators, clutch, mirror, etc) of my bike to be broken and many scratches on the doom. It cost me more than transportation charge to replace the broken parts and I was not compensated for the same.
Though they collected unloading charges, they asked me to unpack the bike myself. Workers were not customer friendly....
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