My due date is 22nd November, 2023 and they suspended the connection on 16th November. I have opted for 3 months plan and it is scheduled to expire on the 22nd. A week before they suspended my account. My point is if we have a contract for 3 months then how the hell do they go ahead and suspend the account a week before and demand extra money to resume the services? In their defence they claim that it has been switched to a monthly plan and I don't know who asked them to do that as I have already purchased for 3 months. These are simply extortion practices that they are into. Planning to switch to Excitel or Airtel now for such pathetic services they have offered and terrible customer care services.
Have also heard similar or exact stores/experiences here! I am not the first or only one who have faced this issue. Was this information helpful? | 
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