Actcorp Complaints & Reviews

My due date is 22nd November, 2023 and they suspended the connection on 16th November. I have opted for 3 months plan and it is scheduled to expire on the 22nd. A week before they suspended my account. My point is if we have a contract for 3 months then how the hell do they go ahead and suspend the account a week before and demand extra money to resume the services? In their defence they claim that it has been switched to a monthly plan and...

Hello

I disconnected mt actcorp connection (Hyderabad) and submitted a service request for refund on apr 4th. After a lot of followups (Everytime service request submitted by customer service and closed by the group a day or two later stating refund done), i escalated to the apellete team and nodal officer, hyderabad. After a couple of push backs, got to know that the refund was not done (June 9 email) and i was asked to provide...