Agoda — Amount debited but no confirmation or booking ID generated

11719. 57/- INR debited from my HDFC acc while trying to book a hotel on Agoda's website. The booking didn't confirm and did I receive any mail or information on why the booking didn't confirm and when I can expect my money to be refunded.

Online Transaction Details:
Date - Time: 23 dec, 2021 | 9.11 am
pos: 541919*******0414
Ref Num 200446
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