Agoda — Refund for Hotel Booking

Sir, I had booking in hotel Sarovara Inn Chennai on 28 and 29 may. I reached hotel morning at 8 am and hotel reseptionist as they are saying check in time is 12 noon. I have contacted Agoda customer care. Agoda is saying hotel denied for refund hence they can't refund.

Please look into the matter. I have lost 637 rupees.
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