Aircel — 121 rupees taken wrongly for browsing | |||
I use [protected] number for more than 6 yrs bt contiuous problems with aircel network.121 rupees taken from my account on 20-08-15 and if I call executives they say due to continuous browsing it was taken. But last time too I used same 283 pack then how could they say for continuous browsing they charged? And when I recharged from aircel website they gave additionally 50mb data, with out my prior knowledge how can they add data aditionally in the name of offer.because of tat it caused vontinuous browsing problem. I need my amount back. I spoke with sumathi, nithya, vinoth particular higher officials but they just take 36hr and replies me with the attached reply.please help me. Was this information helpful? | |||
Aircel customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear xlentvimal,
We would like to inform you that we tried to reach you on shared Aircel number, however the call was not answered from your end.Further we request you to share the alternate number and suitable timing for call back, so that we can assist you accordingly.
Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in
We would like to inform you that we tried to reach you on shared Aircel number, however the call was not answered from your end.Further we request you to share the alternate number and suitable timing for call back, so that we can assist you accordingly.
Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in