Submit a Complaint
Mobile Service Providers
Aircel

Aircel — 3g network

Address:828111

My no is [protected] from Dhanbad, Jharkhand .from last couple of days there is a problem that 3 g netwok not work propely, . So pls solve this problem as early as possible. We are in problem because no one can connect from us.so again I request to authority person to solve this majaor problem so we can use your company services.again & again humble request...
Was this information helpful?
No (0)
Yes (0)
Aircel customer support has been notified about the posted complaint.
Jun 17, 2016
Updated by amit.2003 My mobile no [protected], dhanbad (Jharkhand) i had recharged with a 2g-3g pack of rs 198 a few days back. Now just yesterday, my internet straightaway came to an halt. Had it been a balance issue, it would have shown. But there was nothing as such. Even the very sign of bad working internet, the gand the '2 arrows' on top are not there. I have tried contacting the service providers but they aren't receiving and constantly diverting my phone calls. Even the self help number 198 is a joke! Since yesterday i may conect to customer care but ingored me alwys time. This is horrible. This is how telecommunication companies cheat their consumers, sir i req to solved my problem.
Complaint comments 
2 Comments

Related Aircel reviews

[Resolved]Aircel - CSO's are rude to the customers8[Resolved]Aircel - No customer service response!68[Resolved]Aircel - Misbehavior of customer representative!4[Resolved]Aircel Prepaid - My Aircel Number is Not Working119[Resolved]Aircel - Block the calls suddenly without any information!3
View all 10591 Aircel Reviews

Comments

Dear Customer(amit.2003),

We apologize for the inconvenience caused. Please share the following details so that our team can look into your issue:

Alternate No.:
Location (including nearest landmark where issue is witnessed):
Are you using GPRS on Handset or System:
E/G/H Signal available on the handset – yes or no:
Are you able to connect using the dialer – yes or no (Laptop / system):
Error message encountered if any while trying to browse / download:


Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Media Team
Reply
Dear Customer (amit.2003),

Our team was unable to contact you. We request you to share your alternate number to get in touch with you.

Warm Regards,
Aircel Social Media Team
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    View all 10591 Aircel reviews & complaints
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information