[Resolved]  Aircel — 3G network complaint

Address:Bangalore, Karnataka

Yesterday I reacharged my aircel No.[protected] With 148rs 3G pack...But they replied me that 1.25Gb 3g+2g pack ...anyhow thats OK... But they are providing only 2G...I put 3g pack only for speed... But it's providing me 2g with very slow speed ...now it's useless for me... please give my money back or speed!
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Aug 9, 2021
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
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Hi Ganesh,

Thank you for reaching us at Social Care.We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.We assure you a quick resolution and the best of services at all times.

Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[protected]@aircel.co.in
Dear Ganesh S Vali

We regret the inconvenience caused, kindly share the following details for us to assist you better:Aircel No.Alternate No:Problem faced in Laptop/Mobile Phone:Error Message received if any:Handset Model & Brand:Location (Including nearest landmark where issue is witnessed)Duration of issue (problem since when):Issue with a specific website or all website:Browser being used (Default phone browser or Chrome/Dolphin etc.)

Warm Regards
Aircel Social Care Team
Dear Ganesh,

As per our system records, your concern has been duly addressed. Hope the resolution offered meets your satisfaction levels too.We would like to thank you again for reaching us at Social Care. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.We assure you a quick resolution and the best of services at all times.

Thanks & Regards
Customer Service Officer | Social Care Team
Email us @[protected]@aircel.co.in

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