[Resolved] Aircel — 3G not working in Hyderabad

VAIBHAVI SOBTI

from Mumbai, Maharashtra

Address:

Rangareddy, Andhra Pradesh, 500078

Its been almost 15 days now. 3G is absolutely not working in Shamirpet, Hyderabad. Speed is so slow, can't even download an image. Tried all settings.

Customer support number is not picked up by anyone ever. Please resolve the issue asap. It is very frustrating.
Aircel number: [protected]

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Mar 14, 2017

Complaint marked as Resolved

Verified Support

Feb 08, 2017

Aircel Customer Care's response Dear VAIBHAVI SOBTI,

We regret the inconvenience caused. Kindly share the following details so that our team can look into your issue:

Alternate No.:
Location (Including nearest landmark where issue is witnessed):
Duration of issue (problem since when):
Issue with a specific website or all website:
Browser being used (Default phone browser or Chrome/Dolphin etc) :

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Verified Support

Feb 09, 2017

Aircel Customer Care's response Dear VAIBHAVI SOBTI,

We would like to inform you that your concerned number ([protected]) doesn't have data balance to use. So, we request you to recharge with any internet pack (as per your convenience) and then try using the internet.
Please let us know if the issue still persists.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team